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So, you just got a new license to a SAPIEN product. You’ve run the installer, launched the product and you were presented with a screen like this:

quick guide activation 1


Where do you go from here?  Well, since you already have an Activation Key, you can pretty much ignore the buttons on the top right.

quick guide activation 2


Instead, focus on the section below the text “If you have an Activation Key, please enter or paste your information into the fields below.”

If you DO NOT already have a SAPIEN account, click the “Create Account” button to create an account.

3 of quick guide

This will launch your browser and take you through the steps to create your SAPIEN account.


If you DO have a SAPIEN account, you can obviously skip that step.

Enter your SAPIEN account username in the field that is labeled “Username” and your SAPIEN account password in the field labeled “Password”.

quick guide activation 4


Enter your Activation Key in the place provided—hyphens are optional.

a quick guide


Click on the “Activate” button which is now highlighted.

 quick guide activation 5


If your activation is successful, you will be presented with a screen that says the following:

a guide guide success


Should an issue arise and the activation fails, you will be presented with a fairly clear explanation of what happened as shown in the example below.

a guide guide no username


Make sure you have entered everything correctly and try again. If you still can’t activate, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Although our example uses PowerShell ModuleManager, this procedure is the same for PowerShell Studio, PrimalScript, VersionRecall, PrimalSQL, PrimalXML, PowerShell HelpWriter, WMI Explorer and the SAPIEN DevOps Suite. All activations require an active internet connection. There can, on occasion, be exceptions to that rule.  If you have a legitimate reason for needing offline access, please fill out a request for an offline file. All requests will be considered on a case-by-case basis.

If you have questions about our products, please post in our support forum.
For licensed customers, use the forum associated with your product in our Product Support Forums for Registered Customers.
For users of trial versions, please post in our Former and Future Customers - Questions forum.
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