The subscription model for our products was discontinued effective January 22, 2024. Active subscriptions will remain active until canceled or terminated for non-payment. If you want to transfer your subscription to a perpetual license or have questions, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
You can add a seat to your active subscription whenever you need to. Here's how:
From your account page, click on Manage Payment/Subscriptions under the My Profile section on the left of the screen:
Under Your Subscriptions, you will see a list of your currently active subscriptions. Next, click the Add Seat button:
Review the message asking you to confirm that you wish to add a seat to your subscription, then click OK:
There will be a short wait while your subscription is updated, and a confirmation message will display when the process is complete. Click OK:
Your screen will refresh, and you will see the updated subscription information:
You will also receive an email confirmation that includes the prorated charge for the added seat:
Also note, when a subscription contains more than one seat, you will have the option to request the removal of a seat:
Clicking the Remove Seat button will open your email client with pre-filled information. Feel free to update this with additional information and send it to This email address is being protected from spambots. You need JavaScript enabled to view it.: